Retrieval Methods

The retrieval methods determine how boxes and files will be transported to and from storage. The retrieval methods you can use are set by your system administrator in your user profile.

Retrieval Method

Description

Checkout

Retrieve the item from storage at Iron Mountain and deliver it to a customer.

Permanently Withdraw

Permanently withdraw the item from storage and deliver it to a customer.

Photocopy

Mail or delivery a photocopy of the item to a customer.

Fax

Transmit a facsimile of the item to a customer.

Fax & Checkout

Transmit a facsimile and retrieve the item from storage.

Image on Demand

Retrieve an image and electronically transmit it to a customer.

X-ray on Demand

Retrieve an x-ray and electronically transmit it to a customer.

Digital Delivery

Retrieve a file from storage at Iron Mountain, digitize it and store it in Iron Mountain InSight, then deliver the asset digitally via Iron Mountain Connect Records Management.

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Retrieval Method	Description
Checkout	Retrieve the item from storage at Iron Mountain and deliver it to a customer.
Permanently Withdraw	Permanently withdraw the item from storage and deliver it to a customer.
Photocopy	Mail or delivery a photocopy of the item to a customer.
Fax	Transmit a facsimile of the item to a customer.
Fax & Checkout	Transmit a facsimile and retrieve the item from storage.
Image on Demand	Retrieve an image and electronically transmit it to a customer.
X-ray on Demand	Retrieve an x-ray and electronically transmit it to a customer.
Digital Delivery	Retrieve a file from storage at Iron Mountain, digitize it and store it in Iron Mountain InSight, then deliver the asset digitally via Iron Mountain Connect Records Management.